A method adapted from traditional usability testing techniques, that relies on screen-sharing software between the researcher and participants.
Gather from 5 to 7 participants
Define the test and decide what tasks you are going to ask participants to perform.
Determine ahead of testing whether your screen sharing service either has recording capability or will allow for the use of your recording equipment or software.
Assign interview-based task performance and ask follow up questions.
It exposes rich, qualitative data about a participant’s native computer and possibly his or her physical environment, which usability tests that take place in a controlled lab setting do not.