UX METHOD

Remote Moderated Research

A method adapted from traditional usability testing techniques, that relies on screen-sharing software between the researcher and participants.

Remote Moderated Research PROCESS

Gather Users

Gather from 5 to 7 participants

Define the test

Define the test and decide what tasks you are going to ask participants to perform.

Determine

Determine ahead of testing whether your screen sharing service either has recording capability or will allow for the use of your recording equipment or software.

Assign

Assign interview-based task performance and ask follow up questions.

Why is it useful?

It exposes rich, qualitative data about a participant’s native computer and possibly his or her physical environment, which usability tests that take place in a controlled lab setting do not.

Takeaways

REFERENCES