Identify usability issues and task flow problems that users face in the app.
Mapillary is a service for crowdsourcing street level photos.
geolocated photo sequences with simple tools such as smartphones and action cameras.
We conducted Remote Moderated Research (RMR) in the form of usability tests via video chat and screen sharing software.
Our UX Research unveiled insights to implement new features that transformed Mapillary into a more intuitive app by,
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