Cogia Intelligence is a powerful web and social media monitoring system.
The app searches for relevant content from both the web and unstructured data.
Discover the best way to improve the the system user engagement.
Card Sorting was selected as the most straightforward and effective method for the job.
Users felt overwhelmed by the huge amount of information they had to group
We chose the Elito method as the way to generate design ideas based off of the research findings and observations.
We recommend that Categorization be moved to the main dashboard as a toolbar. This would allow users to maximize widget utilization by easily and intuitively accessing Search, Topics, Filters and Sources.
Workspaces are predefined dashboards with specific characteristics depending on what kind of analysis the user wants to make. After first selecting a workspace, the user would then access a set of specific widgets related to the strategy they wish to apply.
We suggest a “compare dashboards” button that would make it possible to analyze several dashboards at the same time in the same area with metrics displayed side by side. When adding a new dashboard for comparison, the grid would adapt and rearrange automatically to fit.