7Geese

THE CHALLENGE
7Geese's 1 on 1 feature needed user validation so it felt integrated with the app.
Industry Performance Desktop
ABOUT THE APP

7Geese is a performance management platform leading teams to high performance success.

The most recent 7Geese feature facilitates 1-on-1 meetings between managers and employees.

DESIGNING AN ACTION PLAN

Our scope focused on investigating if 7Geese's 1 on 1 feature was a compelling process that accounts for people's real life experience.

PHASE 1

Understanding the Users’ Motivation

Through Experience Prototyping and User Journey Map we were able to identify,

  • The structure for an ideal 1 on 1 session.
  • The most important touch points in the 1 on 1 process.
  • Expectation from manager and employee when concluding a 1 on 1.

PHASE 2

Redesigning 7Geese's 1 on 1 Feature Based on User Research

In our exercise with users we discovered that an ideal 1 on 1 should,

  • Use a customized but loose structure.
  • Facilitate a casual, friendly conversation.
  • Have set action items.
  • Allow all parties involved to add follow-up notes.

PHASE 3

Improving 7Geese’s User Engagement

Our UX Research revealed insights that allowed us to improve 7Geese's 1 on 1 feature by,

  • Incorporating 7Geese’s five principles to the 1 on 1 section to give them necessary estate and attention.
  • Designing a mood indicator to allow participants to express how they are feeling in a particular period of time.
  • Implementing participant notes to let them open a communication door between managers and employees.

Understanding Users’ Expectations is Key to Grow a Product

7Geese's 1 on 1 engagement increased considerably once we started making data-driven decisions based on our UX Research.
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Design isn't just about aesthetics, it's about the strategy behind your business. Your success is our success.

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